Last updated: January 2026
At A to Z Service we take your privacy seriously. This policy explains what data we collect, how we use it, and the choices you have.
1. Information We Collect
- Account info: name, email, phone number, address.
- Booking details: services requested, schedule, special instructions.
- Payment data: handled by PCI-compliant processors - we never store card numbers.
- Usage data: device type, browser, pages viewed, IP address.
2. How We Use Your Data
- To match you with the right professional and complete your booking.
- To send service notifications, receipts and important updates.
- To improve our platform, prevent fraud and ensure safety.
- With your consent, to send marketing offers (you can opt out anytime).
3. Sharing
We share necessary booking details (name, address, contact) with the assigned professional. We never sell your personal data to third parties.
4. Cookies
We use essential cookies for authentication and analytics cookies to understand product usage. You can manage cookie preferences in your browser.
5. Data Security
All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Access is strictly limited to authorized personnel.
6. Your Rights
You can access, export, correct or delete your personal data at any time from your dashboard, or by emailing info@atozservicebd.com.
7. Data Retention
We retain account data for as long as your account is active, plus 24 months for legal and accounting purposes.
8. Children
A to Z Service is not intended for users under 18. We do not knowingly collect data from minors.
9. Updates
We will notify you by email of any material changes to this policy.
10. Contact
Privacy questions: info@atozservicebd.com